Microsoft have published a global case study for the Wavemaker Office 365 collaboration project, executed with AddIn365.
Microsoft publish global case studies that showcase stories which reflect their products and best practices – applied in the real world.
Wavemaker wanted to introduce New Ways of Working to the organisation, to drive efficiency and collaboration. Wavemaker wanted to make use of Office 365 SharePoint, OneDrive and Microsoft Teams, to meet this objective.
The full case study can be read here.
Wavemaker worked with AddIn365 to adopt AddIn Work Hub and AddIn365’s associated on-boarding methodology to deliver this success.
Highlights of the case study include:
On average, onboarded employees have used AddIn Work Hub four times a day to step into the right Office 365 service. Work Hub has simplified the Office 365 experience and helped employees access relevant and personally useful information quickly to complete their tasks.
The company made use of onboarding methodology from AddIn365 to maximize adoption. “A key to our strategy and success has been that we don’t present this to employees as a technology project,” says Kaganovsky. “It’s not Teams training or SharePoint training. It’s a workshop on New Ways of Working to make us more efficient in both our internal work and our communication with customers.”
Wavemaker now has a single source of truth for its documents and a more secure place to store them in Office 365. Onboarded employees no longer worry about version control the way they did in the file server days because with real-time co-authoring, everyone can access and update the master version of a document using OneDrive.
At a collaborative company like Wavemaker, working together as a team is more than just sharing content—it’s sharing ideas and communicating in real time to create work that delights customers. Wavemaker is using Microsoft Teams to streamline communication and offer employees new ways to work together. Files they collaborate on are immediately accessible in Teams as well as OneDrive.
Already, 100 percent of onboarded employees use OneDrive and Teams, which means no longer sending attachments via email or risking productivity due to version control issues.
“One of the key performance indicators I’m looking at is the time people no longer spend opening attachments, saving them, resaving them, and resending them,” says McCann. “I’d estimate that can take about 20 minutes a day, and I expect that to improve as everyone gets more used to the new tools. I can see all employees saving half a day every week through more efficient communication tools. To me that’s a very achievable goal.”
The business-focused strategy, combined with the usefulness of the tools, has meant that there is no shortage of champions.
