At AddIn365 our clients join us for the long term because we understand their businesses. We adopt a collaborative working approach and establish a sustainable relationship with you and your business partners. We take time to get to know you and understand your drivers and governance, maintaining regular communications with you throughout our working relationship – as any good partner should. We benchmark our success against your business outcomes.
We believe in building trust and providing full transparency when consulting our customers, just one way in which we do this is by taking the unique step of publishing our price lists for each of our products. These can be found under each module across our products pages. We also believe our clients should know all about us, from the outset, and we encourage our prospective clients to assess both us and our competition on the following important factors:
Are we focused on delivering business value and tangible ROI?
At AddIn365 we take the time to get to know our clients; by truly understanding their drivers we can identify the key areas within their businesses that can be optimised by our products and services. We present our client data with real life examples that showcase how our solutions can help save on business costs and allow workforces to become more efficient. Through AddIn Analytics, we can provide insight in to how our products have been used within your organisation, helping us to further improve their digital experience.
Have we supported businesses within your industry before?
AddIn365 support some of the largest and most complex companies in the world within Media, Technology, Government, Manufacturing, Finance, Telecoms and Healthcare. A selection of our recent case studies and testimonials can be found here and we will gladly put you in touch with some of our clients.
Have we provided solutions for companies of your size?
The beauty of having long term clients is we get to see them grow and evolve, merge and de-merge, and we provide support, insights and the provision of new ways of working throughout. Our clients’ headcount ranges from several hundred to 150,000+; the level of care we provide remains consistent to all.
Are we transparent and consistent with our pricing?
In addition to publishing our price lists we have recently launched AddIn Modular; a create your own service offering. AddIn Modular is designed to ensure organisations no longer pay for ready-made product packages that are only partially used. You, the customer, can now prioritise and select which product modules you need to meet your business objectives and park those that you don’t.
Do our values align with your own?
We stick by our values earnestly, and proudly.
Quality – Our team operate at the very cutting edge of the latest technologies, to ensure we deliver success for you against your business objectives. We always demonstrate a measurable return on investment.
Integrity – Our trust, earnt by both Microsoft and our clients is at the core of everything we do. We act with integrity when engaging with you, your partners, and our competitors.
Simplicity – We deliver easy to use, modern and impactful technology that helps everybody to achieve their goals quickly and easily.
Continuous Improvement – Always at the forefront of product releases, we provide our customers with a future proof safety net and a flexible approach to product packages. We use our knowledge and expertise to keep ahead so you can too.
Can we provide rollout quickly and to suit your time zone or working hours?
Our large scale, global rollouts have been successfully achieved with high levels of employee adoption, for example within the first 5 months of use, AddIn365 client TSB Bank – view case study, enjoyed 1.2 million monthly uses of their digital workplace by employees. We also supported Wavemaker – view case study, the world’s second largest media agency network, with a fully personalised dashboard to facilitate working across Office 365’s OneDrive, SharePoint, Teams and Delve. After a quick rollout we achieved 100% employee adoption in the first cohorts, who are co-authoring, sharing and actively using version control for their content creation. For our global clients’ peace of mind we operate from strategically located hubs within the UK and US, allowing our consultants to be on hand for much of the working day.
To discover how AddIn365 can help support your business objectives in 2021 arrange a free demo with a Microsoft MVP in the box below or email firstname.lastname@example.org .