ABOUT US

Our Leadership Team

Suzy Dean
Chief Executive Officer

Suzy has spent over 18 years delivering digital employee experiences on the SharePoint, then later Microsoft 365, platform. Suzy has an unrivalled and unequivocal understanding of what solutions organisations need to perform at their best and how to meet those requirements on time and in budget. One of the three Microsoft MVP’s within Addin365, Suzy applies her acute understanding of digital possibilities when leading the leadership team.

Suzy won Computing Magazine’s ‘Entrepreneur of the Year’ award and has been recognised as one of the UK’s top businesswomen by Management Today. Suzy has been awarded the prestigious Microsoft MVP award each year since 2019.

Suzy speaks regularly about best practice delivery of digital employee experiences using SharePoint, Viva, Copilot and Microsoft Teams. Suzy speaks at Microsoft’s global Inspire and Ignite conferences, often showcasing Addin365 customer success stories.

Wes Hackett
Chief Technology Officer

Wes leads product strategy at Addin365. He has been working with Microsoft 365 since its 2007 release and has led the delivery of the world’s largest Microsoft 365 implementations, for some of the most organisationally complex companies that include WPP, ARUP, TSB Bank and Atkins.

Wes has been a Microsoft MVP for 11 years. MVP status is only given to a handful of individuals by Microsoft, globally, for their technical expertise. They have very deep knowledge of Microsoft products and services, while also being able to bring together diverse platforms, products and solutions and to solve real world problems.

Wes enjoys sharing his experience and knowledge, speaking at Microsoft events such as TechDays Online, Future Decoded and Ignite conferences.

Dom Flageul
Client Director

Dom leads the client strategy at Addin365. With 15 years focusing on the technology sector, he has refined his expertise in understanding and addressing client needs. 

As Client Director, Dom excels at ensuring that the digital employee experience projects we undertake align with our clients’ business objectives. He is responsible for effectively onboarding Addin365 clients into a partnership to ensure an easy way of working and mutual success. Dom leverages his strong commercial acumen to identify win-win opportunities, building robust partnerships and relationships.  

Dom’s extensive leadership experience supports the broader Addin365 strategy of driving revenue growth. 

Laura Jones
Finance Director

Laura directs financial planning at Addin365, taking responsibility for investment, risk management and budgeting.

Since joining Addin365 as Finance Director and board member in 2019, Laura has introduced KPIs for all business areas and an automated forecasting model to help guide leadership decisions. Laura’s forward-thinking approach to fiscal management underpins Addin365’s continued growth and stability.

A Fellow of the Institute of Chartered Accountants (FCA), Laura has enjoyed over 20 years as a Chartered Accountant since beginning her career with KPMG as an Audit Manager.

Ruben Hugo
Consulting Director

Ruben leads client strategy at Addin365. Ruben’s extensive consulting experience spans the sectors of banking, healthcare, and government, where he has honed a keen insight into what clients need when it comes to technology change projects.

As a solution architect he excels at designing solutions that meet business objectives and adhere to the highest standards and industry benchmarks.

Ruben leads our dynamic team of strategic consultants and project managers, providing oversight to ensure the digital employee experience projects we deliver meet the business objectives that our clients have.  

Shaun Frohlich
Board Advisor

Shaun joined the Addin365 board in 2019 as Non-Executive Director. Shaun inputs into Addin365’s strategy, planning and provides coaching for the leadership team.

Shaun has chaired and advised the boards of over 40 companies in the IT sector, bringing a wealth of expertise in business growth and governance to bear.

Shaun’s creative approach to problem solving has been relied upon to drive success within Microsoft, and the Microsoft eco- system, for 38 years.

Our Story

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Person Having Breakfast Using Tablet Device
2015
Reacting to a market demand for better integration and a simpler user experience within Microsoft 365, Suzy and Wes founded Addin365.

With Microsoft’s expansion of Microsoft 365 capabilities to include new services such as Delve, Stream and Sway, we announced a mission statement to help support those organisations wanting to make the most of these new capabilities.

We produced three pioneering products, bringing them to market in November 2015: Addin Intranet for intranet, Addin Work Hub for productivity and Addin Analytics for insight. These products revolutionised our customers’ investment in Microsoft by plugging the gaps in the Microsoft 365 platform and bringing together different Microsoft services into set packages, to meet specific business needs.

2016
We moved our office to Rivington Street, Shoreditch, to attract London’s best talent, grow our team and be closer to our many clients based in the city.

We won contracts with TSB Bank, Truphone and Shire Pharmaceuticals in our maiden year.

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Suzy Dean And Wes Hackett At Women In IT Excellence Awards

2018
We received recognition from both the industry and Microsoft for our impact and innovation. Suzy Dean, our CEO, was a Management Today 35 Under 35 winner. The same year Suzy was made winner at Computing’s Women In IT Excellence Awards for Entrepreneur of the Year and was also made finalist for Innovator of the Year.

Microsoft also awarded us for the impact we were having in the digital workplace market, giving us the prestigious Charter Partner status for Business Applications – an award given to 15 Microsoft Partners globally from an eco-system of more than 400,000 in recognition of our product quality and innovation.

2019
IT Industry heavyweights Laura Jones and Shaun Frohlich join the Addin365 board, helping us to plan our growth.

Suzy is awarded Microsoft MVP status for Microsoft 365 – given by Microsoft to just over 300 people globally from a practitioner community of more than two million. The award cements Suzy’s status as an industry figurehead and expert in digital workplace capability. Suzy becomes Addin365’s third Microsoft MVP.

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MVP watch

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2020
In response to the COVID outbreak, we modularised our product offering, so that organisations could meet their most pressing business objectives at a low price point.

We supported organisations with their pandemic response, including AstraZeneca and Signant Health – who were at the forefront of developing and testing the COVID-19 vaccines.

In recognition of our pioneering work Addin365 are awarded Finalists by the UK IT Industry Awards for Cloud Innovation Provider of the Year and Specialist Vendor of the Year.

Microsoft award us Charter Partner for Content Services – an award given to 15 Microsoft Partners globally from an eco-system of more than 400,000 in recognition of our capability in information design and architecture for Microsoft 365.

2021
With hybrid working demanding a renewed focus on delivering better digital employee experiences, Addin365 win global contracts with FTSE organisations such as St James’ Place, Wincanton and WPP Group and mid-size organisations such as Origin and Wales & West Utilities.

All these organisations opted for our Creative & Page Kit, Site Builder and Addin Analytics to deliver an intuitive one-stop shop for their digital employee experience on Microsoft 365.

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Paul Street

2022
We move offices to Paul Street as the Addin365 team expands again.

We launch two new products to help organisations get the best from two new Microsoft services. Our Viva Connections Dashboard Tiles have helped organisations to leverage the Viva Connections dashboard surface.

Our Power Platform Pack helps organisations to meet their automation requirements, without needing to create their own applications.

Both products take the market by storm and Suzy is winner of the national everywoman Athena Award. We are awarded Finalist for The Institute of Internal Communications Best Employee Experience Campaign for our client Wincanton’s digital employee experience.

2023
Addin365 have another high-growth year with a slew of new clients opting to deliver their digital employee experiences with Addin365 products and services, including Fremantle, Immunocore, Cundall and Hill Robinson.

We launched our Making a Difference programme and form a partnership with the Watford Foodbank (Trussell Trust).

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Our Values

DETERMINATION

We tackle every project with determination, ensuring that we go above and beyond expectations to deliver exceptional results. Whether in our product development or consultancy, our commitment to excellence means our clients receive solutions that are robust, reliable and future proof. We don’t just complete projects, we push boundaries to create long term value for you. 

INTEGRITY

Trust is at the heart of our business. We act with integrity in every interaction, from how we communicate the benefits we can deliver in our marketing strategies to our reliable technical solutions. We always work to ensure transparency, fairness and honesty. By maintaining ethical standards, we empower our clients with solutions they can trust to drive their success. Our integrity also underlines our long-term partnership with Microsoft. 

CURIOSITY

We go beyond the surface to truly understand your challenges and goals. Through thoughtful questioning and research, we uncover insights that help shape innovative and impactful solutions. This approach fuels everything we do and is the basis on which our digital workplace products evolve to create new opportunities for our clients.  

CANDOUR

We create an environment where fresh ideas and constructive feedback are encouraged, both internally and with our clients. This allows us to continuously enhance our services and strengthen our client relationships. 

Our
project approach

Our
case studies

Our work in the community