The challenge

How do you utilise AI to ensure high employee adoption of Microsoft Teams?

“We selected AddIn365 because of their strong focus on user experience and use of AI to minimise the cognitive effort of adopting Microsoft Teams. We have complex cross-group collaboration scenarios to satisfy and expect to use NWOW (New Ways of Working) to drive further efficiency and growth for the benefit of our employees and customers.”

Ian Bleazard

IT Director of Infrastructure

The partnership


ASM Pacific Technology is the world’s leading supplier of semiconductor assembly and SMT equipment, with 15,000 employees and global presence in more than 30 countries. They are the only company in the world that offers high-quality equipment for all major steps in the electronics manufacturing process – from carrier for chip interconnection to chip assembly and packaging.


AddIn365 have been selected by ASM Pacific Technology to deliver New Ways of Working (NWOW). This programme involves the deployment of AddIn Work Hub’s AI modules for Microsoft Teams governance application, content provisioning and bot assistance. AddIn365 have also been engaged to work with the internal change team to on-board ASM Pacific Technology employees into Microsoft Teams.


  • To learn how AddIn365’s Work Hub can improve collaboration and boost employee productivity, visit AddIn Work Hub.
  • To discover how AddIn365’s communications solutions can help support your digital transformation journey, book a free demo with one of our 3 in-house Microsoft MVPs via the contact form at the bottom of this page.
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Wincanton intranet

ASM Pacific Technology is the world’s leading supplier of semiconductor assembly and SMT equipment with global presence in more than 30 countries. 


ASM Pacific Technology has 11 manufacturing facilities in China, Hong Kong, Germany, Singapore, Malaysia, The Netherlands and United Kingdom in addition to 10 R&D centres

We are delighted that ASM Pacific Technology have chosen AddIn365 as their partner in the governance, personalisation and adoption of Microsoft Teams. With years of experience in improving collaboration in complex businesses we are excited to get started and deliver great results.

Suzy DeanAddIn365 CEO