Information Model
St. James’s Place opted to use Addin365’s information architecture patterns, to speed up the process of designing navigation, page layouts, lists and libraries. Addin365 workshopped the standard information architecture patterns with St. James’s Place to make them St. James’s Place specific before these templates were branded. This approach saved on time, budget and effort and has allowed for a higher quality end product, as the start point was already well thought through.
Siloed sites have been reimagined around employee and Partner journeys. The new information model has done away with departmental based architecture and replaced it with pathways that present information based on tasks that employees and partners complete.
The marketing team opted to develop a brand site, using Addin365’s brand template, to house the assets for the new brand identity being developed by St. James’s Place. This has allowed the marketing team to provide the business with one source of truth for brand assets rather than worry about old versions circulating through the business.
Viva Connections
Up to 40,000 emails could be sent in a single year to St. James’s Place Partners. These emails would be a mix of operational and strategic, high and low priority.
Targeted news and announcements, delivered via SharePoint and consumed in Viva Connections, will replace many of these emails. Communication to all has been replaced with segmentation by audience (all, St. James’s Place employees, St. James’s Place Partnership).
Yammer communities will be set up to represent geographical business areas. Partners and employees will now have a dedicated place to give and receive peer to peer support and collaborate on business priorities.
Operational communications will now sit as a change log beside the content source, significantly reducing the volume of communications whilst ensuring changes are consumed at the right time by St. James’s