What You Will Learn
Community Roles and Responsibilities
Discover the essential roles and responsibilities that form the backbone of successful online communities. We will delve into the five key roles at the admin level within Viva Engage, as well as the various responsibilities within each community. Understand how to delegate tasks effectively to ensure smooth and efficient community management.
Vital Ingredients for High Engagement
Learn the crucial elements needed to establish and maintain high levels of community participation. From setting clear purposes and goals to fostering a sense of belonging, we will provide you with a practical framework to keep your community members active and invested.
What Makes a Good Community?
Successful communities often revolve around shared values and practices. For instance, communities that focus on how members live and embody company values can foster a strong sense of identity and purpose, aiding employee retention and driving the dissemination of best practices. Hear about the communities that deliver value for organisations – and those that can struggle to sustain interest.