Internal Comms Pros Told Us What’s Holding the DEX Back 

Internal Comms Pros Told Us What’s Holding the DEX Back 

At this year’s IoIC Festival, we asked internal comms professionals to write down their answer to one simple question: What buzzwords or phrases have you been told that you never want to hear again?  And wow did they deliver.   If your intranet, comms strategy, or...
Internal Comms Analytics: What to Measure and Why 

Internal Comms Analytics: What to Measure and Why 

Why Data-Driven Communication Matters More Than Ever  In today’s digital workplace, communication is both a lifeline and a liability. While internal comms teams work tirelessly to keep employees informed and engaged, the reality is sobering: 41% of information shared...
What to Measure in the Digital Workplace and Why It Matters 

What to Measure in the Digital Workplace and Why It Matters 

For IT leaders managing the digital workplace, success isn’t just about deploying or managing a digital workplace platform, it’s about making sure those platforms deliver measurable outcomes. Whether it’s Microsoft 365 or specific services like SharePoint, Teams, or...
Key Characteristics of a Great Digital Employee Experience  

Key Characteristics of a Great Digital Employee Experience  

What is a digital employee experience?   The digital employee experience is the sum of every interaction employees have with workplace technology, shaping how empowered, connected, and supported they feel throughout their employment.    1. Start with strategy, not...