In the Age of AI, Who’s in Charge?
AI in the workplace was never meant to be a replacement for human judgement. Tools such as Microsoft 365 Copilot can help us move faster:...
Introducing Audience Manager: Targeted Comms, Governed Securely
In this interview, Imogen Gifford speaks to Wes Hackett, Microsoft 365 MVP and Addin365 CTO, about Audience Manager: a...
Why Operational and Strategic Communications Should Go Hand in Hand
Even the most well-crafted strategic messages can leave employees unsure what they need to do in their day-to-day role to help the...
SharePoint’s Next Six Months: Roadmap Signals for Modern Intranets
Microsoft’s SharePoint Roadmap points to a clear direction: a simpler, more unified SharePoint experience, a digital workplace that shows...
How AI is Putting a Premium on Human Judgement
As AI in internal communications and the digital workplace becomes the norm, a paradox emerges: there's enormous promise, yet also...
Why Comms Teams Should Become Curators of Attention
Internal communications teams today face a trust and attention challenge among employees. According to the Institute of Internal...
Beyond the Broadcast: Elevating Comms to Strategic Partner
The Ambition Gap Internal communications have evolved beyond being purely a broadcast function. Yet, in many organisations, it...
The AI Intranet Blueprint for 2026: Preparing Your Microsoft 365 Digital Workplace for AI
Many organisations are embedding AI into their digital workplaces, expecting faster answers, better knowledge sharing and...
Introducing Work IQ : The Intelligence Layer in Microsoft 365
AI can draft emails, reports, and recaps, but does it truly understand your business? Copilot can generate content, Teams...
Beyond Clicks and Likes: Rethinking Digital Workplace Analytics in SharePoint
Most internal communications teams still measure engagement by counting clicks, views, and likes, but these surface metrics don’t prove...
The Missing Middle: Why Intranets Fail Between Launch and Longevity
Many organisations launch a new Microsoft 365 digital workplace with great fanfare, only to see engagement plateau within months. Without...
Why the Digital Workplace in 2026 Is Being Led by the Business, Not IT or Comms
Not long ago, corporate intranets were often treated as IT projects – built by IT and delivered top-down, with Internal Communications...
SharePoint at 25: Is it the End for Intranet in a Box Products?
Setting a New Standard for Digital Workplaces As SharePoint marks its 25th anniversary, Microsoft has announced a wave of new AI-driven...
SharePoint at 25: Are Intranet in a Box Solutions Now Obsolete for Communications Directors?
Context For years, intranet in a box solutions have tempted organisations with their promise of sleek design and user-friendly interfaces....
How to Manage Content Overload for Internal Comms Teams
Internal communications teams are familiar with the pain of content overload. Intranets accumulate outdated pages, duplicate files and...
Microsoft 365 Digital Workplace Checklist
As you work with your teams to decide which aspects of your digital workplace to prioritise in 2026, we’ve created this Microsoft 365...
How to Successfully Launch your Online Communities in Viva Engage
Launching a new online community in Viva Engage can feel like throwing a party and hoping people show up. You can have the space ready and...
Why delivering your digital employee experience on Microsoft 365 is better than an off-box alternative
IT leaders are under pressure to do more with less, boosting productivity while driving cost savings. A modern Microsoft 365 digital...
Why 2026 Will Expose Every Weak Intranet Decision That Came Before You
For years, most intranets have survived on a quiet agreement. They weren't perfect, but they worked well enough. Employees learned where...
Why Finance CIOs Are Investing in a Modern Digital Workplace
Financial services CIOs have a lot on their plate: tightening regulations, legacy systems, cost pressures, the list goes on. In the midst...
The 2026 Digital Workplace Project Blueprint
IT’s Role as Air Traffic Control 2026 is shaping up to be a defining year for digital workplace transformation. The rising complexity of...
CIO 2026 Playbook: Digital Workplace Trends Shaping Growth
CIOs face intense pressure to deliver business growth through digital innovation. CEOs, despite economic uncertainty, are expecting their...
AI Intranet Essentials: What IT Leaders Need to Know
AI is transforming how employees find information, collaborate, and get work done in the digital workplace. Once static repositories of...
How to get C-Suite buy in to optimise your SharePoint intranet
In today's fast-moving business world, a seamless digital employee experience isn’t just a ‘nice to have’ - it’s business critical. Yet,...
How to deliver the CTO mandate: Do more, with less
In the face of economic headwinds and rapid change, CIOs are being pressed to deliver more with less. Gartner’s latest CIO...
Part Two: Barriers to a High Value Digital Strategy and How to Overcome Them
Ahead of our IT Leaders Lunch on 2nd October, we published part one of this mini blog series, where we covered three of the common...
Why Financial Firms Need a High‑Performing Digital Workplace
Consumer Duty has changed the game for UK financial services. It requires firms to prove they deliver good outcomes for customers; not...
Microsoft’s Top AI Agents: A CIO/CTO Perspective
With Microsoft’s latest Copilot updates, IT leaders face both new opportunities and new governance challenges. Here’s what CIOs and CTOs...
Top Trends for Internal Communicators in 2026
As the digital employee experience continues to evolve, internal comms (IC) professionals are stepping into more strategic, tech-savvy,...
Part One: Barriers to a High Value Digital Strategy and How to Overcome Them
In today's rapidly evolving digital landscape, IT leaders face a myriad of challenges as they strive to drive transformation and...
Making the Business Case: A Guide for Internal Comms
Why is it important to think about the business case? Having a great idea for a new digital employee experience is one thing; getting...
5 Success Factors for Digital Employee Experience and Internal Comms in 2026
As communications teams look towards 2026 and begin planning strategic priorities for the year ahead, we’ve pulled together the key...
5 Digital Workplace Trends That Will Define 2026 and Beyond
As we move deeper into the era of intelligent work, the digital workplace is no longer just a virtual extension of the office – it is the...
Beyond Productivity: Microsoft 365 as a Strategic Growth Platform
In the current economic climate, IT leaders are under pressure to deliver more than operational efficiency. They’re expected to drive...
Internal Comms Pros Told Us What’s Holding the DEX Back
At this year’s IoIC Festival, we asked internal comms professionals to write down their answer to one simple question: What buzzwords or...
Internal Comms Analytics: What to Measure and Why
Why Data-Driven Communication Matters More Than Ever In today’s digital workplace, communication is both a lifeline and a liability....
What to Measure in the Digital Workplace and Why It Matters
For IT leaders managing the digital workplace, success isn’t just about deploying or managing a digital workplace platform, it’s about...
Key Characteristics of a Great Digital Employee Experience
What is a digital employee experience? The digital employee experience is the sum of every interaction employees have with workplace...
Transforming Content Creation for Digital Workplace Projects with Microsoft Researcher
Embarking on a digital workplace project is an exciting journey, filled with opportunities to redefine how teams collaborate, communicate,...
There are tumbleweeds out there! Why people don’t use the intranet and how to remedy It
Many employees find the purpose of the intranet unclear, leading to underutilisation. Often, intranet navigation mimics the organisational...
Help! My homepage has turned in to a page of links!
Why has this happened? In the quest to serve every employee, an intranet homepage laden with links often ends up serving no one...
How to optimise your intranet on a budget
As an intranet owner, you know how important it is to provide a digital employee experience that is engaging, relevant and easy to use....
10 ways to be a more data driven communications professional
How can you become a more data driven communications professional? Here are ten steps to get you started. 1. Define your communications...
Why communications teams should make more data driven decisions
What does it mean to be data driven? It means to use data and insights to inform your decisions and actions, rather than relying on...
Streamline Your Business and Unlock Maximum Efficiency with Task-Based Architectures
When designing the content and flow of information for our client’s digital workplaces, the primary focus is always on how the experience...
Conversations with the C-suite: Robert Walters
I spend a lot of time with directors and C-suite professionals at top of the IT ladder in their respective industries, and always find it...
Conversations with the C-suite: Pension Protection Fund
I spend a lot of time with directors and C-suite professionals at top of the IT ladder in their respective industries, and always find it...
How to harness Bing Chat to support internal communications
Internal communications teams are responsible for helping employees to understand business strategy. What are we trying to do as an...
Why should the internal communications roadmap include AI?
AI is a hot topic across most industries, teams and roles at the moment – and especially within the internal communications space. With...
4 Ways to Create an Emotional Connection with Employees, Using Microsoft 365
Employee engagement is a top priority for businesses looking to get the most from their people – Gallup research shows that highly engaged...
Alex Scillieri interview – Unleashing the power of brand to connect with a world in motion
"Technology should support creativity and design, not dictate it." - Alexandra Scillieri, Partner and Global Head of Design at leading...
How to engage your employees with Word Cloud Poll in Microsoft Teams meetings
Virtual meetings, for the average Microsoft Teams user (of which there are now 250 million + globally), have increased by 252% since 2020....
How to turn off notifications during a Microsoft Teams meeting
Do you multi-task well? Or rather, do you multi-focus well? Many Microsoft Teams users enjoy the notification banner, or ribbon,...
How to view LinkedIn Profiles in Microsoft Teams
As a team leader you’ll build a good internal library of what skills and attributes, strengths and weaknesses your team possess, and...
How to use Microsoft Loop in Teams…. And what can we expect from the full application
Rapid collaboration at your fingertips, Microsoft Loop components have begun to make their way into Teams for in-Chat, real time...
How can I switch channels without switching tenants in Microsoft Teams? What to expect from Microsoft Teams Connect
Connect and collaborate with your external stakeholders using Microsoft Teams Connect (shared channels) Microsoft Teams now enjoys 250...
How to host your first Teams Webinar – for 1,000 attendees!
With a surge in daily users, Microsoft is on a mission to make Teams the best possible place to host meetings of any size. Each day...
Using the digital workplace to manage M&A
Knowing that up to 90% of mergers fail and on average an acquired firm will lose 40% of their top people, mergers and acquisitions can...
How to keep your frontline workers connected using the Shifts App in Microsoft Teams
Shifts in Microsoft Teams is a schedule management tool that helps you create, update, and manage schedules for your team. Frontline...
Governing your TEAM (Microsoft Teams that is)
Microsoft Teams Governance Collaboration tools are more important than ever. Gifted with the freedoms and flexibility of remote...
6 reasons why CTO’s and their IT teams should deploy Viva Connections into Microsoft Teams
1. Help employees to locate your intranet. Your employees are using Teams regularly for calling, so you can extend the reach of your...
How can Viva Connections revolutionise internal communications?
Viva Connections: As business leaders across the world grapple with the very concept of what a workplace should be in 2021 and beyond,...
How to boost intranet engagement
Solve communication challenges, bridge disconnects, centralise information and create a foundation to build company culture; rolling out...
How to instantly sign-off requests from a Chat in Microsoft Teams, using the new Approvals app.
Approvals in Microsoft Teams is currently rolling out across the globe, allowing all users to produce, share and sign-off on those...
How to reduce background noise when recording video on Microsoft Teams.
Rainfall on a window – 50 Decibels Washing machine – 75 Decibels Vacuum Cleaner – 85 Decibels Your next door neighbour's extension being...
How to log who is attending your Video Meetings in Microsoft Teams.
With stricter work from home measures sweeping across much of Europe this week, many of us will be increasingly relying on the Video Call...
How to turn off your Microsoft Teams notification ‘ping’
If you join a Microsoft Teams call and other folk start to message in the meeting chat, each message can 'ping'. This can make it hard to...
How to activate Microsoft Teams Together mode
If you are taking part in a meeting, where there is mainly talking rather than presenting, you may want to try Together mode. Together...
Use Custom Background in Microsoft Teams to work comfortably, in a private space
Microsoft have enabled custom background images for Microsoft Teams meetings, to help people feel comfortable joining video calls and...
Use Microsoft Teams analytics to make informed decisions
Microsoft Office 365 provides detailed Microsoft Teams analytics. Reviewing these analytics regularly can help you to understand who is...
New meeting capabilities released in Microsoft Teams
End the meeting for everyone Meeting organisers now have the option of ending meetings for all participants. If you are running a webinar,...
What Business Problems Will Microsoft Office 365 Solve?
Within the last 30 years, Microsoft has released several versions of Office, and each version has been carefully developed to solve a...
How To Communicate With Employees Via Microsoft Teams
When members of your team interact digitally, they very possibly do so using Microsoft Teams. This software solution weaves various...
3 Key Features Of Microsoft Teams And When To Use Them
It wouldn't be exaggerating to call Microsoft Teams a constantly evolving piece of software... or, as it should perhaps be called, a...
Features And Benefits Of The Teams Mobile App
When Microsoft originally launched the Microsoft Teams mobile app, it was intended to augment - rather than serve as a full-featured...
Microsoft Teams Keyboard Shortcuts
As a productivity software hub that ties together various Office 365 tools, including Skype for Business, Exchange, Yammer and SharePoint,...
Scheduling A Microsoft Teams Meeting
If there's a particular task that you are eager to complete quickly, a business meeting held through Microsoft Teams could prove the...
Why Microsoft Teams Is Better Than Email
How long you do you think you spend, every week, looking for a specific message within a specific email thread, within an already muddled...
How Can You Make Channels Private In Microsoft Teams?
First of all, you’re far from the only person asking this question. Microsoft Teams users all over the world have been longing for this...
Does Microsoft Teams Have A WordPress Integration?
In order for Teams to become the ultimate collaborative working tool for business, it only makes sense that it has been designed to...
How To Define Your Usage Scenarios For Microsoft Teams
In 2016, Microsoft announced Teams, a chat-based workplace software which is part of the Office 365 family of corporate productivity...
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