However, with great power comes great responsibility and, in a time, where data quality, access and security are more important than ever (‘data being the new gold’) – governance and security controls have become critical. MS Teams by definition needs to be open and inclusive, meaning that Teams can by default be created by anyone across the business.
No user wants to be responsible for confidential information slipping into the wrong hands or being viewed by those whose eyes it should not be in front of. Without Teams governance this can happen.
External users can be invited into your environment and if governance is not in place, it is very easy for information to be leaked to these visitors past the trust level you intended.
Sensitivity Labels should be applied to Teams to manage information protection at the point of creation, but this requires employees to understand what that is and to apply one.
Teams allows easy sharing of screens and guests can request control of a shared screen, another way sensitive information can be exposed. So how can organisations retain the democratised access to Microsoft Teams, but ensure that good governance is applied?
Common approaches to solving this issue include fronting the creation of Teams channels with a form for employees to fill out before provisioning a Team, but these are often complex, convoluted and need answers that the average employee doesn’t know how to answer; hence solving one problem creates another. This also leads to Shadow IT (with IT losing control of what Teams is being used for) and employees returning to email as the path of least resistance when trying to work with others.
Hence a well governed Microsoft Teams estate is essential in a consistent and ongoing manner whilst still allowing for ease of use. Addin365’s Creation Pack allows for automated governance such as Sensitivity Labels and naming conventions to be applied automatically, which is not only convenient, but delivers Insights to IT on what Teams is being used for, empowering smarter governance decisions and protecting against errors. The packs also automatically address your historic Teams that already exist, meaning no governance gap is left unturned.