Introducing Work IQ : The Intelligence Layer in Microsoft 365
AI can draft emails, reports, and recaps, but does it truly understand your business? Copilot can generate content, Teams can summarise meetings, and SharePoint can surface knowledge, but its real value comes from relevance. And that relevance is powered by Work IQ:...
Beyond Clicks and Likes: Rethinking Digital Workplace Analytics in SharePoint
Most internal communications teams still measure engagement by counting clicks, views, and likes, but these surface metrics don’t prove real value or drive better outcomes for the business. In fact, a recent industry study found that 70% of comms teams track basic...
The Missing Middle: Why Intranets Fail Between Launch and Longevity
Many organisations launch a new Microsoft 365 digital workplace with great fanfare, only to see engagement plateau within months. Without a long-term digital workplace strategy, the initial excitement fades, and content grows stale – the ‘missing middle’ where a...