Viva Connections delivers personalisation
Microsoft launched Viva Connections in 2021 as a tool to bring the intranet into Microsoft Teams. Today Viva Connections is a rich, mobile-first toolset that provides communicators with a wide range of methods to tailor and personalise communications.
Viva Connections consist of:
- A personalised newsfeed that surfaces content from across SharePoint, Teams and third-party news sources.
- A targeted navigation, from SharePoint.
- The Viva Connections Dashboard, which provides a relevant and actionable view of information and tasks. Content on the Dashboard can be targeted to users in specific roles, markets, and job functions.
With many organisations having hybrid office workers, some with contact centre and frontline staff, how should delivering Viva Connections be approached? How does it fit with intranet, or digital workplace, projects?