Insights

AI in the workplace was never meant to be a replacement for human judgement. Tools such as Microsoft 365 Copilot can help us move faster:...

Microsoft’s SharePoint Roadmap points to a clear direction: a simpler, more unified SharePoint experience, a digital workplace that shows...

As AI in internal communications and the digital workplace becomes the norm, a paradox emerges: there's enormous promise, yet also...

Internal communications teams today face a trust and attention challenge among employees. According to the Institute of Internal...

The Ambition Gap   Internal communications have evolved beyond being purely a broadcast function. Yet, in many organisations, it...

Many organisations are embedding AI into their digital workplaces, expecting faster answers, better knowledge sharing and...

AI can draft emails, reports, and recaps, but does it truly understand your business? Copilot can generate content, Teams...

Most internal communications teams still measure engagement by counting clicks, views, and likes, but these surface metrics don’t prove...

Many organisations launch a new Microsoft 365 digital workplace with great fanfare, only to see engagement plateau within months. Without...

Not long ago, corporate intranets were often treated as IT projects – built by IT and delivered top-down, with Internal Communications...

As you work with your teams to decide which aspects of your digital workplace to prioritise in 2026, we’ve created this Microsoft 365...

Launching a new online community in Viva Engage can feel like throwing a party and hoping people show up. You can have the space ready and...

IT leaders are under pressure to do more with less, boosting productivity while driving cost savings. A modern Microsoft 365 digital...

For years, most intranets have survived on a quiet agreement. They weren't perfect, but they worked well enough. Employees learned where...

In today's fast-moving business world, a seamless digital employee experience isn’t just a ‘nice to have’ - it’s business critical. Yet,...

In the face of economic headwinds and rapid change, CIOs are being pressed to deliver more with less. Gartner’s latest CIO...

Ahead of our IT Leaders Lunch on 2nd October, we published part one of this mini blog series, where we covered three of the common...

Consumer Duty has changed the game for UK financial services. It requires firms to prove they deliver good outcomes for customers; not...

With Microsoft’s latest Copilot updates, IT leaders face both new opportunities and new governance challenges. Here’s what CIOs and CTOs...

As the digital employee experience continues to evolve, internal comms (IC) professionals are stepping into more strategic, tech-savvy,...

In today's rapidly evolving digital landscape, IT leaders face a myriad of challenges as they strive to drive transformation and...

Why is it important to think about the business case?   Having a great idea for a new digital employee experience is one thing; getting...

As communications teams look towards 2026 and begin planning strategic priorities for the year ahead, we’ve pulled together the key...

As we move deeper into the era of intelligent work, the digital workplace is no longer just a virtual extension of the office – it is the...

In the current economic climate, IT leaders are under pressure to deliver more than operational efficiency. They’re expected to drive...

At this year’s IoIC Festival, we asked internal comms professionals to write down their answer to one simple question: What buzzwords or...

Why Data-Driven Communication Matters More Than Ever  In today’s digital workplace, communication is both a lifeline and a liability....

For IT leaders managing the digital workplace, success isn’t just about deploying or managing a digital workplace platform, it’s about...

What is a digital employee experience?   The digital employee experience is the sum of every interaction employees have with workplace...

I spend a lot of time with directors and C-suite professionals at top of the IT ladder in their respective industries, and always find it...

I spend a lot of time with directors and C-suite professionals at top of the IT ladder in their respective industries, and always find it...